Privacy Policy & Terms & Conditions

Your Data: Key outline

GRAVIDIGITAL.COM acts because the information controller. meaning we’re to blame for all of the knowledge you share with North American country once enquiring on our website.

We ne'er sell your information onto third parties, and solely collect the maximum amount as we want to boost your expertise, communicate with you or assist in your enquiry.

We build each effort to shield your data, and won’t store it for extended than we want to.

You are up to speed of any selling messages we tend to send you. you'll invariably be ready to choose, and that we can sporadically ensure you continue to need to listen to from North American country. These selling messages are treated singly to alternative emails we've to send you, like selling material, proposals, quotations, contracts or client service messages, events.

How we tend to use your information


We could collect and method the subsequent information regarding you:

User name and positive identification – If we tend to collect a user name and password, this is often so we will keep your data secure then that we can have your information handy when you visit North American country.

Name, address and postal code – while not this we tend to won’t understand wherever to send a response to your enquiry or quotation or contradict etc If you have got location services enabled on your sensible device we may use this to search out your workplace location or where the enquiry came from.

Email address – we tend to send responses to queries, enquiries, contracts via email and can send you informational messages still as offers which can interest you.

Telephone numbers – If there are any issues with talking to you via email, or we want to see something, we want to be ready to contact you quickly.

Information that you simply offer by registering on our web site (

If you contact North American country, we tend to could keep a record of that correspondence.

We may raise you to complete surveys that we tend to use for analysis functions, though you are doing not got to answer them.

Details of your visits to our website and therefore the resources that you simply access.

Your personal details, together with name, email address and get in touch with addresses and numbers

We use these to induce in reality with you compete email or phone to reply to your question, respond back to a type submission you have got done on the location, for fraud bar and detection, to modify your net expertise, and for client services functions. when an exploration with North American country, we tend to may perform research within the variety of a feedback form, via the HubSpot platform.

With your permission, we tend to may use this data to stay you up thus far regarding our new product and services, or in alternative selling messages. If you would like to prevent receiving selling messages, you'll be able to either unsubscribe victimization the link in each selling email we tend to send, or contact our client our support team.

Your payment details

We keep a record of the request address you provide to North American country as a part of our fraud bar work and for future client service enquiries, like guaranteeing invoices are sent to the right person / department. If you have got paid through a 3rd party payment supplier like PayPal, we are going to keep a record of your email address and therefore the payment reference. alternative payment mechanisms embody direct transfer to our Bank or by cheque, every of that is recorded in our account by the banking authority, For payments with a credit or open-end credit, we tend to solely store the last four digits of your card for fraud and client service reasons. as a result of we tend to use a 3rd party supplier e.g. GooglePay (for on-line advertising) to method our payments, our system ne'er truly even has access to your alternative card details. this is often in line with PCI rules and means that your mastercard security is preserved in the slightest degree times.

Your contact history

If you contact our client services team or our business development team by email or by phone, they will keep a record of this. this is often helpful for North American country to personalisethe expertise with you (so you don’t got to tell us a similar things time and time again), to boost your expertise, and to hold out workers coaching so you'll be able to get the simplest potential service. we tend to may anonymise and combination data and use it to examine patterns in our services so we will improve.

Your purchase history

This is necessary for North American country to supply sensible client support and appearance when you within the event of any customer service enquiries. we tend to may use this to modify your net expertise and therefore the emails we send you, and will additionally anonymise and combination the info to search out out what product and services you and other people such as you would possibly like. This helps North American country to boost our website and deliver an improved expertise for you.

Information regarding your device and the way you utilize our website

We could collect data regarding the devices you visit our web site on, like your mobile or browser. This not solely helps North American country to boost our web site for you, however additionally means that we will pick up at supplying you with a decent expertise by recognising your preferences and personalising the location for you. it should even be utilized in fraud bar to acknowledge. we tend to may collect data regarding however you progress around our web site, what you scrutinize or explore for, and the way you look. this could be anonymised to create enhancements, or through the employment of cookies, pixels, advert tags and alternative digital selling technologies, could also be accustomed produce banners and ads relevant to you. These could also be used on our own web site or across the broader web.


GRAVIDIGITAL.COM retain all client data for six years when they last interacted with North American country. wherever there has been a amount of six years and therefore there has been no interaction between the organization and the shopper, their data is erased and firmly disposed of.

Your data; your rights

As a accountable vender, we would like to stay you educated regarding however we tend to use your data. you have got a right to grasp this, and you ought to even be ready to raise any vender to detail it. In line with GDPR tips, you have got a right to request details regarding the info we've on you, the correct to request we tend to correct any inaccurate personal data, the correct to not receive marketing messages and therefore the right to own some or all of your information forgotten or deleted.

You have the correct to create a topic Access Request to GRAVIDIGITAL.COM’s information Protection Officer within the event that you simply would like to work out what data we tend to hold on you. we tend to welcome these requests and aim to retort at intervals seventy two operating hours of receipt. Our website could, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of those websites, please note that these we tend tobsites have their own privacy policies which we don't settle for any responsibility or liability for these policies.

If you have got any questions about these rights, please our support team

SMS Terms & Conditions


SMS Messages to Etisalat & DU users are sent with Header Name (11 characters together with spaces) i.e (CompanyName), but we want to use a similar to Etisalat/DU with shopper NOC letter together with trade licence copy. AED five hundred Annual charges for a similar to be paid further. Validity amount of SMS is One Year.

One English SMS will have most a hundred and sixty Characters together with areas and Pine Tree State. but long messages may be sent victimization further SMS Credit.

One Arabic SMS will have most seventy Characters together with areas and Pine Tree State. but long messages may be sent victimization further SMS Credit.

Campaign ought to be minimum of 2500 SMS per batch.

*GRAVIDIGITAL.COM information : we are going to use our database for SMS (See Page four for database details)

**Clients Database: we will offer SMS causation code to the shopper. information & causation SMS is finished by shopper himself, but we will use your account to send your messages for the asking.

GRAVIDIGITAL.COM is to blame for causation messages & Emails and doing Social Media Campaigns, but response rates can rely on many factors like time, date, text, supply & target market for the campaign. GRAVIDIGITAL.COM won't guarantee the responses.

Report can been shared when 24hrs of the campaign; it includes total range of messages sent, delivered & undelivered.

Email selling Terms & Conditions

Validity amount of Emails is One Year.

All Payments are before before the campaign

Schedule for the e-mail campaign ought to incline 2 days before the campaign dates.

Campaign ought to be minimum of 25000 Emails per batch.

GRAVIDIGITAL.COM are going to be to blame for causation emails, but response rates can rely on many factors like time, date, content & target market for the campaign. GRAVIDIGITAL.COM won't guarantee the responses.

Report has been shared when 24hrs of the campaign; it includes total range of Emails sent, delivered, undelivered, open and click on rate.

Social & Digital selling Terms & Conditions:-

CPM means that one CPM = one thousand Impressions.

Above cost doesn't embody the value of Video Production / Banner Ad’s creation. Charges for a similar are going to be separate.

Above mentioned value is for displaying ad’s solely, we tend to don’t promise range of clicks. but if the target of the campaign is to induce additional clicks, than campaign may be optimized/designed in this method,

Emailer style are going to be charged to boot AED500

Validity amount of SMS and Email won't be extended.

SMS Sender id ought to be valid for one year, renewal of sender id are going to be charged.

GRAVIDIGITAL.COM is to blame for causation messages & Emails and doing Social Media Campaigns, but response rates can rely on many factors like time, date, text, supply & target market for the campaign. GRAVIDIGITAL.COM won't guarantee the responses.

Terms & Conditions are subject to alter from Social Media firms.

Digital selling Packages Terms & Conditions

GRAVIDIGITAL.COM can set up the campaign to attain the best targeting & results, but won’t be to blame for the results.

Max of thirty pics is going to be shot throughout daily.

Video length is going to be Georgia home boy sixty seconds with music within the background if needed, but vocalization charges are going to be beaked further supported actual request from the Studio.

Video & photography shoot is going to be completed at intervals at some point i.e 10.00 AM until five.00 PM, but olympian this can be treated as an extra day & are going to be charged @ USD one thousand Per Day.

Payment terms are going to be 100% Advance Payment’s & five-hitter VAT will be beaked further. No refunds are going to be pleased once paid.

The validity of on top of packages is going to be for one Month & renewable if otherwise canceled formally before the end of the month.

SMS Sender id can Pine Tree State Georgia home boy eleven Chars together with areas and its subject to approval from DU & Etisalat. shopper ought to offer NOC Letter together with Valid Trade License Copy. One Sender ID is going to be complimentary, but further Sender ID is going to be charged at AED five hundred Per Sender ID.

The character limit for English SMS is a hundred and sixty Chars and seventy Chars for Arabic together with Optout if needed.

YouTube Video campaign is finished as per impression basis i.e range of times your Ad is presented, distinctive users.

Facebook & Instagram Ad’s impression campaign means that the amount of times Ad is presented, distinctive users.

Consolidated reports are going to be submitted once a Month once the campaign is over.

Images and content ought to be provided from purchasers, but if further pictures have to be purchased from Shutterstock, a similar are going to be beaked on actuals.

The artwork’s in dire straits one platform is going to be tailored to alternative platforms, any new/different style are going to be treated as new design.

Once the contract is terminated GRAVIDIGITAL.COM can relinquishment all the specified logins/assets to the shopper, GRAVIDIGITAL.COM also will destroy any sensitive data relating to the shopper.

SnapChat high-resolution PNG emblem, the shopper ought to offer a similar.